In 2025, eligible individuals affected by the Pinnacle Propane data breach are beginning to receive compensation as part of a class action settlement.
While the deadline to file a claim has already passed, this guide breaks down what the settlement includes, what steps are next for those who submitted claims on time, and how to protect your identity going forward.
If you were a Pinnacle Propane employee impacted by the December 2022 breach and filed a claim before the December 13, 2024 deadline, here’s everything you need to know now.
Overview
| Topic | Details |
|---|---|
| Breach Date | December 4, 2022 |
| Affected Group | Current and former Pinnacle Propane employees |
| Settlement Benefits | Up to $2,000 reimbursement or 3 years of credit monitoring |
| Cash Option | $100 for declining monitoring |
| Claim Deadline | December 13, 2024 (now closed) |
| Settlement Support Email | [email protected] |
| Phone | 1-877-410-5068 |
| Website | pinnaclepropanedatasettlement.com |
Pinnacle Propane Data Breach
On December 4, 2022, Pinnacle Propane suffered a major cyberattack that exposed the personal information of its employees. This included:
- Names
- Addresses
- Social Security numbers
- Other sensitive personal data
The breach raised serious concerns over identity theft and fraudulent activity. In response, Pinnacle Propane reached a class action settlement in 2025 to compensate and protect affected individuals.
Settlement Offer
Those who submitted valid claims on time are eligible to receive one of the following:
Reimbursement for Out-of-Pocket Expenses
Up to $2,000 in compensation for financial losses tied to the breach, such as:
- Identity theft recovery costs
- Fraudulent charges
- Credit report fees
- Document replacement costs
Three Years of Free Credit Monitoring
Includes services such as:
- Real-time credit alerts
- Suspicious activity monitoring
- Identity theft assistance and recovery
$100 Cash Alternative
For those who declined the credit monitoring option.
Am I Still Eligible?
No — the deadline to file a claim was December 13, 2024. Claims submitted after this date are not eligible for any benefits. However, if you filed before the deadline, here’s what happens next.
What to Expect
If you submitted your claim on time:
- Verification: The Settlement Administrator is reviewing claims for eligibility and documentation.
- Processing: Approved claims are typically processed within 60 days of final court approval.
- Distribution: You’ll receive either:
- A direct payment (up to $2,000 for losses), or
- Instructions to access credit monitoring services
Need Help?
If you’re unsure about the status of your claim, use the official contact info:
- Email: [email protected]
- Phone: 1-877-410-5068
- Website: pinnaclepropanedatasettlement.com
How to Stay Protected
Even with settlement benefits, it’s essential to continue protecting your personal information.
Monitor Your Credit Reports
Visit AnnualCreditReport.com to get free yearly reports from all three bureaus (Equifax, Experian, TransUnion). Watch for:
- New credit accounts
- Inaccurate personal info
- Suspicious hard inquiries
Set Up Fraud Alerts
A fraud alert notifies lenders to take extra steps verifying your identity before issuing credit. Contact any one of the three bureaus to set this up—it will automatically apply to all three.
Freeze Your Credit
To prevent unauthorized new accounts, you can place a credit freeze, which restricts access to your credit file. You can unfreeze it temporarily when applying for credit.
Use Identity Protection Services
If you chose the credit monitoring option, activate it as soon as you receive access details. Take full advantage of:
- Alerts for suspicious activity
- Identity theft recovery tools
- Ongoing credit tracking and reporting
Final Thoughts
The Pinnacle Propane settlement is a crucial resolution for employees impacted by the 2022 breach. While the claims period is closed, those who filed can now look forward to either financial reimbursement or free credit monitoring services.
This case is a strong reminder of how important it is to monitor your personal data, act quickly after a breach, and take full advantage of protection services offered through class action settlements.
FAQs
Can I still file a claim in the Pinnacle Propane case?
No. The deadline was December 13, 2024, and has now passed.
What benefits were offered in the settlement?
Up to $2,000 for losses, 3 years of credit monitoring, or $100 cash.
When will I get my settlement payment?
Payments begin within 60 days of final settlement approval.
How do I know if my data was part of the breach?
You should have received a notice from Pinnacle Propane after the 2022 breach.
How can I check the status of my claim?
Contact the settlement administrator via email or phone listed on the official site.
