If you’ve been hit with unexpected fees or confusing charges from Citibank in the past few years, here’s some good news—Citibank is offering payouts ranging from $350 to $850 as part of a $50 million class action settlement.
This is your chance to get compensated for any financial mishandling between 2018 and 2023. Whether you’re a current or former customer, this guide walks you through eligibility, filing, and payment timelines—without the legal jargon.
Overview
Let’s start with a quick summary of what this settlement is all about:
Feature | Details |
---|---|
Settlement Amount | $350 to $850 per claimant |
Total Fund | $50 million |
Eligibility | Current/former Citibank customers impacted |
Deadline to File | June 30, 2025 |
Expected Payment | December 2025 |
How to Claim | Through official Citibank Settlement Website |
You could get paid automatically—or you might need to submit a claim. Let’s break that down.
Background
This class action settlement stems from accusations that Citibank used unfair or deceptive practices that ended up costing customers money. The bank allegedly charged excessive or undisclosed account fees, applied improper interest rates, or overcharged for loan and credit products.
To resolve the case, Citibank agreed to set up a $50 million fund. Eligible customers can now claim between $350 and $850, depending on how badly they were affected and how many valid claims are submitted.
Eligibility
Wondering if you’re in line for a payout? Here’s how to find out:
Were You a Citibank Customer (2018–2023)?
You may be eligible if you had any of the following:
- Checking or savings accounts
- Loans or credit cards
- Mortgages through Citibank
And if you faced things like improper fees, misleading rate changes, or unusual charges—you could qualify.
Can You Show Proof?
For a higher payout (closer to $850), it helps to include:
- Bank statements with unexplained fees
- Loan documents showing miscalculated interest
- Emails or letters from Citibank admitting fault
Will You Need to File a Claim?
- Automatic Payouts: Some customers will get paid without doing anything—if Citibank already has enough records.
- Manual Claims: Others need to fill out a form and attach documents to prove they were impacted.
Filing
Here’s how to make sure you don’t miss your chance:
Visit the Official Settlement Site
Look for the Citibank Class Action Settlement Website to start your claim.
Fill Out the Claim Form
Add your full name, contact info, and details about your Citibank account.
Upload Your Documents
Attach any proof that supports your claim. This step is optional, but it can increase your payout.
Submit by June 30, 2025
Claims after this date will not be accepted, so mark your calendar.
Save Confirmation
Once submitted, keep the confirmation email or number—you’ll need it if you want to track your status later.
Payment
If you’re eligible, here’s when and how you’ll get paid:
Stage | Timeline |
---|---|
Claim Review | July to November 2025 |
Payment Issued | December 2025 |
Payment Methods | Direct deposit, check, or prepaid card |
You’ll get a notification once your payment is finalized. If nothing shows up by January 2026, reach out to the settlement administrator through the official site.
Tips
Want the biggest payout possible? Here’s how to boost your chances:
- File early: The sooner you submit, the faster it’s reviewed.
- Attach documents: More evidence = more money.
- Check for errors: A wrong account number could delay your payout.
- Track your claim: Stay in the loop by checking status updates on the site.
This is one of those rare chances to turn past frustration into actual dollars. Don’t let the deadline slip by—submit your claim and take advantage of what you’re owed.
FAQs
Who qualifies for the Citibank payout?
Current or former customers charged improper fees from 2018–2023.
How much money can I receive?
You may receive between $350 and $850 based on your claim.
When is the claim deadline?
The deadline to file is June 30, 2025.
How will I get paid?
Via direct deposit, check, or prepaid card in December 2025.
Do I need to upload documents?
It’s optional but helps support higher payout eligibility.