If you used Cash App between 2018 and 2024 and dealt with security issues or unauthorized activity, there’s good news. A $15 million class-action settlement has been approved, and you might be eligible for compensation.
This guide walks you through who qualifies, what you can claim, and how to check your settlement status in May 2025.
Overview
The $15 million Cash App settlement was created to help users affected by data breaches and fraud that occurred between August 23, 2018, and August 20, 2024.
These incidents revealed user information and led to unauthorized transactions. If you experienced anything like this, you could get compensated—either for money lost or time spent fixing the mess.
Here’s what to know right now:
- Settlement amount: $15 million total
- Eligibility period: August 23, 2018 – August 20, 2024
- Claim deadline: November 18, 2024
- Final court approval: January 13, 2025
- Payouts expected: By end of 2025
Reason
So, what sparked all this? In 2022, a former Cash App employee accessed sensitive user data like names and investment account info. Later breaches allowed hackers to make unauthorized transactions using customer login credentials.
Even though Cash App didn’t admit guilt, they agreed to the settlement to resolve legal claims without a drawn-out court battle.
Eligibility
You qualify for this settlement if you:
- Had a Cash App or Cash App Investing account from August 23, 2018, to August 20, 2024
- Experienced unauthorized access, fraud, or data exposure
- Submitted a valid claim by November 18, 2024
Providing evidence like transaction records, bank statements, or emails helps strengthen your case.
Compensation
There are two kinds of payouts depending on how you were affected:
Out-of-pocket losses
You can claim up to $2,500 for money you lost or expenses you paid—like for credit monitoring, identity recovery, or stolen funds. You’ll need receipts or documentation.
Lost time
Even if you didn’t lose money, you can still claim $25 per hour (up to 3 hours, $75 total) for the time you spent dealing with the breach. This one doesn’t need much documentation.
If too many people apply, the actual payout amounts could be reduced proportionally.
Status
Wondering about your status in May 2025? Here’s how to find out:
- Go to the official website: cashappsecuritysettlement.com
- Use your Claimant ID and Confirmation Code to log in
- Check for emails from the settlement administrator
- Contact the helpline at +1-866-615-9740 for updates
- Watch your bank, PayPal, or Zelle account for your payment
Payments are expected by the end of 2025, once claims are verified and final approval is processed.
Timeline
Event | Date |
---|---|
Eligibility Period | Aug 23, 2018 – Aug 20, 2024 |
Claim Deadline | November 18, 2024 |
Final Hearing | January 13, 2025 |
Payout Distribution | By end of 2025 |
Advice
Want to make sure you’re covered? Here are some tips:
- Save all emails and claim documentation
- Be patient—these things take time
- Strengthen your account security with 2FA and strong passwords
- Monitor your accounts for strange activity
This settlement isn’t just about compensation. It’s a wake-up call for digital security. If you’ve filed your claim, you’re already ahead. Now’s the time to stay alert and protect your finances going forward.
FAQs
When will I get paid from the settlement?
Payments are expected by late 2025.
How much can I receive from the settlement?
Up to $2,500 for losses or $75 for lost time.
What documents help support my claim?
Bank statements, emails, or fraud reports.
What is the settlement website?
Visit cashappsecuritysettlement.com.
What if I missed the claim deadline?
You may no longer qualify for compensation.