SASSA is making a major upgrade to its grant payment system — and if you’re a beneficiary, you must swap your old gold SASSA card for the new black Postbank card by May 31, 2025.
This switch is about more than just a new card color. It’s about better security, faster payments, and easier access to your grant money — right at the store or ATM.
This guide covers everything you need to know: how to swap your card, what documents to bring, where to go, and how to stay safe while using the new system.
Overview
SASSA has launched a new digital payment system with Postbank to replace the outdated gold SASSA cards. These new black Postbank cards offer chip-and-PIN security, easy access to funds, and a range of free services.
The gold cards were linked to an expired CPS (Cash Paymaster Services) contract. The black cards are issued by Postbank, a state-owned institution, and are fully integrated with modern banking systems.
Details at a Glance
| Aspect | Information |
|---|---|
| Transition Deadline | May 31, 2025 |
| Where to Swap | Shoprite, Checkers, Usave, Pick n Pay, Boxer, Spar |
| Documents Needed | SA ID book, smart ID, or temporary ID |
| Free Services | 3 in-store withdrawals/month, 1 mini-statement/month, 1 free replacement/year |
| ATM Withdrawal Limit | R2,000 per day (can request more via Postbank) |
| Customer Support | Postbank: 0800 53 54 55 |
| Official Site | www.postbank.co.za |
Purpose
This card swap isn’t just cosmetic. The new digital system is designed to:
- Reduce fraud and card cloning
- Offer faster, more reliable payments
- Give grant holders more control and access
- Support biometric ID verification
Replacement
Here’s how to make the switch in four easy steps:
Find a Swap Location
Dial *120*355# on your cellphone to get the closest location offering black card replacements.
Bring Valid Identification
Accepted documents include:
- Green barcoded SA ID
- Smart ID card
- Temporary ID from Home Affairs
Visit a Partner Retailer
Go to any of the following stores for free card swaps:
- Shoprite
- Checkers
- Usave
- Pick n Pay
- Boxer
- Spar
Receive and Activate Card
Your new black Postbank card will be issued and activated on the spot, ready for immediate use.
Features
Wondering what makes this card better? Here’s what you get:
- Chip & PIN technology for stronger security
- Fingerprint biometric verification (rolling out nationwide)
- Three free in-store withdrawals per month
- Free balance inquiry and mini-statement (1/month)
- Use at ATMs and point-of-sale devices nationwide
- Free card replacement once per year
Tips
Avoid long lines and confusion with these practical tips:
- Swap your card early — don’t wait until the May 31 deadline
- Memorize your PIN — and never share it, not even with family
- Use free in-store withdrawals to avoid ATM fees
- Check your mini-statement monthly to spot any suspicious activity
- Report stolen or lost cards immediately: Call 0800 53 54 55
Deadline
The gold SASSA card will stop working after May 31, 2025, so don’t delay. If you haven’t switched to the new black Postbank card by then, you may not be able to access your grant money.
SASSA has made it easy with walk-in access at local retail stores and no application fees. All you need is your ID and a few minutes of your time.
This new system marks a big step forward for financial security and grant accessibility. Make the switch now and stay one step ahead.
FAQs
When is the SASSA gold card deadline?
May 31, 2025 is the last day to use the gold card.
Where can I get the new black card?
At Shoprite, Checkers, Boxer, Usave, Spar, or Pick n Pay.
What do I need to replace my card?
A valid SA ID book, smart ID, or temporary ID.
Are there free transactions?
Yes, 3 in-store withdrawals and 1 mini-statement monthly.
What should I do if I lose the card?
Call Postbank immediately at 0800 53 54 55 to block it.
