SASSA R500 Grant Not Received? Here’s Why It May Be Delayed and What You Should Do Next

Have you been waiting for the SASSA R500 grant deposit and wondering if it’s ever going to hit your account? You’re not alone. Thousands of South Africans are on edge, hoping for financial relief in tough economic times.

In this article, we’ll walk you through what the R500 grant is all about, who’s eligible, how it’s paid, and what steps to take if you haven’t received it yet.

Overview

The SASSA R500 grant is a top-up to the existing Child Support Grant. It was introduced to help low-income families meet essential needs like food, healthcare, education, and housing.

While the government has used similar relief measures in the past, there’s been a lot of confusion about whether the R500 top-up is confirmed for 2025.

SASSA has officially stated that, as of now, no new R500 grant has been approved for 2025. So, beware of fake news and scams. Always refer to SASSA’s official channels for updates.

Eligibility

To qualify for the child support grant and potential R500 top-up, you must meet these requirements:

Child’s Age

• The child must be under 18 years old.
• The grant ends when the child turns 18 unless extended under other grants.

Residency and Citizenship

• Both the caregiver and child must reside in South Africa.
• Must be a South African citizen, permanent resident, or recognized refugee.

Income Means Test

• Single applicants: income must not exceed R5,000 per month.
• Married applicants: combined household income must be under R10,000.
• No other grants should be supporting the child.

Caregiver Responsibility

• You must be the primary caregiver.
• The child must live with you.
• The child shouldn’t be in a state institution.

Payment

SASSA offers different payment options so that beneficiaries can access their money easily, even in rural areas:

Payment Method	Details
Bank Deposit	Direct transfer into your bank account
SASSA Card	Withdraw at ATMs and major retail stores
Cash Collection Points	Pick-up available in remote areas through SASSA pay points

Application

Applying for the SASSA grant is simple but must be done correctly:

1. Visit your nearest SASSA office.
2. Bring these documents:
   • Your SA ID or refugee permit
   • Proof of current SASSA grant (if any)
   • Marital status proof
   • Medical report (if applying for special care)
3. Complete the form with a SASSA official.
4. Keep the receipt as proof of application.
5. Wait up to 90 days for feedback.

If approved, your grant will be backdated to your application date.

Missed

If you haven’t received your payment or missed collecting it:

• Don’t panic. First, make sure your banking details are updated.
• Contact SASSA via their toll-free number: 0800 60 10 11
• You can also email: [email protected]
• Remember: If you don’t collect your grant for three consecutive months, it may lapse.

Existing

Here’s a quick look at the existing SASSA grants in 2025:

Grant Type	Who It’s For	Amount (Monthly)
Old Age Grant	Citizens 60 years and older	R2090 (R2110 if 75+)
Disability Grant	Citizens with permanent disabilities	R2090
Child Support Grant	Caregivers of children under 18	R510
Social Relief Grant	Unemployed individuals	R350
Grant-in-Aid	Additional support grant	R510

So far, no official R500 grant for 2025 has been confirmed, but SASSA continues to provide various forms of assistance.

Waiting on that R500? Double-check your eligibility, verify your bank info, and stay informed through the correct channels. If you meet the criteria and still haven’t received it, it’s time to contact SASSA directly.

And remember, in this digital age, misinformation spreads fast—so always get your updates from SASSA’s verified sources.

FAQs