The South African Social Security Agency (SASSA) continues to offer vital support to unemployed and low-income individuals through the Social Relief of Distress (SRD) grant. As of April 2025, the SRD grant amount has been increased to R370 per month, providing temporary financial relief to those without other forms of government assistance.
This guide breaks down everything you need to know—from who qualifies, how to apply, and when payments are made, to how to resolve common issues with your application.
SRD Grant
The SRD grant was initially introduced during the COVID-19 pandemic and has since evolved into a key support program for millions of unemployed South Africans. With rising costs of living and high unemployment, the R370 monthly grant aims to offer basic financial relief for those who need it most.
Who Is Eligible?
To ensure the SRD grant goes to those in true need, SASSA has outlined strict eligibility criteria:
| Requirement | Details |
|---|---|
| Age | Must be 18–59 years old |
| Residency Status | South African citizen, permanent resident, asylum seeker, refugee, or special permit holder |
| Income Threshold | Must earn less than R624 per month |
| Government Support | Must not receive any other SASSA grants (except Child Support Grant), NSFAS, or UIF |
| Institutional Status | Must not be living in a government-funded institution |
How to Apply
You can apply for the SRD grant through one of three methods:
Online Application
- Visit https://srd.sassa.gov.za
- Choose your identification type (ID, refugee permit, or asylum number)
- Enter your mobile number and verify with the OTP
- Complete your personal and banking details
- Accept the declaration and submit
WhatsApp Application
- Add 082 046 8553 to your contacts
- Send a message saying “hi”
- Follow the prompts and provide your personal details
- Complete the application using the verification link sent via SMS
Chatbot on SASSA Website
- Go to https://srd.sassa.gov.za
- Open the chatbot on the site
- Enter your ID and phone number
- Use the link provided to finalize your application
Documents
Before applying, make sure you have the following:
- Valid South African ID or permit number
- Working mobile number
- Bank account details (for direct deposit)
- Proof of residence, if requested
Payment Methods
- Funds will be deposited directly into your personal bank account
- Ensure bank details are accurate during the application
Cash Pickup
- Collect your cash at approved retailers: Pick n Pay, Boxer, Shoprite, Checkers, USave, or Spar
- Bring your ID and mobile phone to receive a payment code via SMS
Payment Schedule
SRD R370 payments are processed monthly and disbursed between the 25th and 30th of each month. Delays may happen depending on banking processes, public holidays, or verification checks.
How to Check
It’s important to monitor your status monthly:
- Visit https://srd.sassa.gov.za
- Click on “Check Application Status”
- Enter your ID number and mobile number
- View your current and past application status
Application Issues
| Issue | Explanation | Solution |
|---|---|---|
| Alternative Income Source Identified | Detected income above the R624 threshold | Submit an appeal with updated financial info via the SRD website |
| Payment Delayed or Missing | Errors in bank details or processing backlog | Double-check your banking info and contact SASSA if unresolved |
| Didn’t Receive OTP | Possible phone number error or system glitch | Use a different browser or device; recheck your phone number |
Final Thoughts
The SRD R370 grant is more than just financial support—it’s a lifeline for unemployed South Africans struggling to survive rising living costs. To make sure your grant is processed smoothly:
- Apply through the correct channel
- Double-check your banking and personal details
- Stay informed about payment timelines and appeals
You can reach SASSA support at 0800 60 10 11 for further help.
FAQs
When did the SRD increase to R370 start?
The increase began in April 2025.
What income qualifies for the SRD grant?
You must earn less than R624 per month.
How do I apply for the SRD grant?
Online at srd.sassa.gov.za, via WhatsApp, or through SASSA chatbot.
How are SRD payments made?
By bank deposit or at retailers like Shoprite, Pick n Pay, and Boxer.
What if my application is declined?
Submit an appeal online with updated income or personal details.
